Our Sustainability Policy | Elegant Resorts

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This Sustainability Policy comprises the guidelines, principles, and strategies designed to achieve our sustainability objectives. It is a comprehensive approach that considers environmental, social and economic factors to ensure the long-term well-being of society and the planet.

We seek to address issues such as climate change, energy conservation, resource management, waste reduction, biodiversity, and social equity. The aim is to reduce negative impacts on the environment and promote responsible practices that enhance sustainability.

Some key elements of the Elegant Resorts approach are:

Setting clear goals and targets for sustainability performance
Identifying and measuring the impacts of organisational activities
Developing strategies to reduce negative impacts and enhance positive impacts
Engaging stakeholders in the development and implementation of sustainability policies
Monitoring and reporting progress towards sustainability goals and targets
Continuously improving sustainability performance through ongoing evaluation and adaptation of policies and practices

The sustainability policy embraces a commitment to long-term thinking and action, as well as collaboration and co-operation between different stakeholders. It is a critical step towards building a more sustainable future for all.

Environmental sustainability

We will measure Scope 1, 2 and 3 emissions and take action to reduce our carbon footprint in line with our Net Zero by 2050 ambition.
We will minimise waste by reduction, re-use and recycling in our office locations.
We will reduce water consumption in our office locations.
We will promote the concept of a single-use-plastic free office environment.
We will promote more responsible holiday options to our customers and encourage them to reduce their environmental impact during their travels.
We will take care to promote holidays that embrace a responsible approach to the welfare of wildlife and preservation of biodiversity.
We will maintain the international Travelife certification that demonstrates our management and improvement of environmental and social impacts by complying with sustainability criteria.

Social sustainability

We believe in fair and ethical treatment of our employees, suppliers, and local communities.
We believe in improving working conditions for our staff enriching their lives through a strong and rewarding community at work.
We will support local economies by promoting local businesses and encouraging our customers to purchase local products and services.
We will support charitable causes through fundraising and volunteering.

Economic sustainability

We will strive to operate a profitable business while minimizing waste and inefficiencies.
We will prioritize responsible tourism practices that have long-term economic benefits for the communities in which we operate.
We will work with suppliers and other stakeholders to develop tourism products that meet the needs of both visitors and the local economy.

Supply Chain Sustainability

We will encourage our suppliers to commit to practices which are environmentally responsible including energy, water and waste reduction as well as protecting biodiversity and animal welfare.
We will encourage our suppliers to commit to practices which are socially responsible including social welfare, cultural and human rights.
We will positively highlight accommodation options that prioritise sustainability.
We will provide information and support to engage suppliers including meetings to review initiatives and share best practice as well as facilitating sustainability training.
We will promote Responsible Tourism in our industry and to stakeholders within the destinations we operate.

Holiday Activities & Excursions Sustainability

Preference is given to activities and excursions that operate on the basis of controlled sustainability standards, particularly those that demonstrate respect to local traditions, animal welfare and the environment.
Contracted companies do not offer activities or services that harm humans, animals, plants and natural resources or that may be considered socially/culturally unacceptable.
It is intended that activities and excursions will provide economic benefits to local communities, including a fair and equitable working environment for local employees.
Contracted service providers will not offer activities where captive wildlife is held, except for properly regulated activities in compliance with local, national and international law.
Activities and excursions which include interactions with wildlife comply with relevant codes of conduct.
Wildlife species are not harvested, consumed, displayed, sold or traded except as part of a regulated activity that ensures their utilisation is sustainable and in compliance with local, national and international law.
Any disturbance of natural ecosystems is minimised.

Continuous improvement

We will promote and communicate sustainability within the organisation and provide training, advice and information for staff.
We will regularly review and update our sustainability policy to ensure it reflects our business goals and the evolving sustainability challenges of the industry.
We will measure and report on our progress towards our sustainability targets to hold ourselves accountable.
We will engage with our customers, suppliers, and staff to solicit feedback and ideas for improvement.
By implementing this sustainability policy, our business will demonstrate its commitment to sustainable and responsible tourism practices while also meeting the needs and expectations of our customers.

Elegant Resorts Responsible Travel Impact Report

Actions Speak Louder Than Words

We understand that it’s important to do more than simply talk about sustainability. Our Responsible Travel Impact Report is a clear commentary on our actions and progress throughout the year.

To advocate for change and transparency, we have created this report to share our goals, progress and the contextual background to our sustainability journey.

Read our Responsible Travel Impact Report (.pdf)

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Feefo Platinum Award 2025

We are proud to have been awarded the Feefo Platinum Service Award for 2025. Platinum status is only awarded to businesses after achieving Gold status for three consecutive years. Elegant Resorts has proudly maintained Platinum status for the past five years. This independent seal of excellence recognises businesses for delivering exceptional experiences, as rated by real customers.

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