Our Awards

Our award-winning service is one of our greatest achievements, and Feefo provides an independent judge of this, providing a feedback platform for real customers. Having maintained a Gold status, and overall Feefo score of at least 4.5 for the past five years, we are honoured to receive the Feefo Platinum Service Award for 2025.

We are proud to have been awarded the Feefo Platinum Service Award in 2024 for achieving Gold Trusted Service for three consecutive years. This independent seal of excellence recognises businesses for delivering exceptional experiences, as rated by real customers. Trusted Service is awarded only to those businesses that use Feefo to collect genuine ratings and reviews and achieve an overall score of 4.5 or more – a testament to our seamless, personalised service, no matter what the world throws at us.

Elegant Resorts is thrilled to be ranked in third place globally in the “Best Tour Operators” category at the 2023 Condé Nast Traveller Readers’ Choice Awards, above many strong contenders from across the industry. We’re so grateful to everyone who voted for us, thank you so much for your support.

The Condé Nast Traveller Readers' Choice Awards are one of the most important awards in the travel industry, celebrating the best travel experiences in the world, with readers making their selections from an extensive database of over 30,000 destinations, hotels, tour operators and more.

Elegant Resorts is delighted to have placed 1st in the "Best Travel Company for Luxury Holidays" category at The British Travel Awards 21/22! We at Elegant Resorts are thrilled to have been considered and receive 1st place in this year’s awards. We would like to extend our thanks to all those who have voted for us, and we look forward to curating more incredible getaways for you!

Celebrating the industry’s achievements and rewarding the companies that are recognised as leaders by the customers, The British Travel Awards are a publicly-voted-for award receiving an average of 312,000 votes over the last five years.

Created by Feefo, Trusted Service is awarded only to businesses that use the site to collect genuine reviews and insights, basing it on the number of reviews received and their average rating. As all reviews are from clients and verified as genuine, the highly regarded accreditation is a true reflection of a business’ commitment to outstanding service

We were delighted to be featured in Top 100 at this year's Family Traveller Excellence Awards 2019 for our Family Adventures brochure, which is brimming with incredible itinerary suggestions for families.

We are delighted to be featured in this year's The Telegraph Travel Awards. The awards are your opportunity to highlight the tour operators, destinations, airlines and trips that consistently deliver in terms of service and experiences.

The British Travel Awards is the largest and most influential votes of consumer opinion on the performance of leisure travel and tourism providers. Elegant Resorts are delighted to be nominated in the 'Best Luxury Holiday Company' category.

Elegant Resorts is delighted to have been highly commended for Best Luxury Tour Operator For Families at the Family Traveller Awards 2018. The prestigious awards ceremony was hosted in London in November 2018, with winners voted for by an esteemed panel of judges.

Elegant Resorts is thrilled to have won a special award for their “outstanding kindness, support and contribution” towards the British Virgin Islands over the past year.

The dedicated team donated clothes and supported fundraising events in both Chester and London, to show their support to the islands following the devastating Hurricane Irma, which tore through the Caribbean last September.

Elegant Resorts is proud to announce its latest accolade for Best Luxury Tour Operator at the Global Traveler Leisure Lifestyle Awards 2018. The award was voted for by Global Traveler's cosmopolitan readers, who openly chose Elegant Resorts as 'Best Luxury Tour Operator'. The ballot ran in the magazine and online from October 2017 to January 2018.

The Leisure Lifestyle Awards acknowledges the very best performing luxury travel companies, hotels, airlines and cruise companies. Their readers are said to "appreciate the efforts Elegant Resorts makes to offer an unbelievable luxury leisure travel".

Elegant Resorts is proud to announce that it has won the Feefo Gold Service award, an independent seal of excellence that recognises businesses for delivering exceptional experiences, as rated by real customers.

Created by Feefo, Trusted Service is awarded only to those businesses that use Feefo to collect genuine ratings and reviews. Those that meet the high standard, based on the number of reviews they have collected, and their average rating, are awarded. A badge of honour, this accreditation remains unique, as it is based purely on the interactions with verified customers. As all reviews are verified as genuine, the accreditation is a true reflection of a business’ commitment to outstanding service.

Elegant Resorts met the criteria of collecting at least 50 reviews between January 1st 2017 and December 31st 2017, with a Feefo service rating of between 4.5 and 5.0.

Elegant Resorts is thrilled to have been runner up in the 2016 Readers’ Travel Awards, held by the UK edition of Condé Nast Traveller magazine and announced in the October 2016 issue. These prestigious annual awards are much anticipated in the luxury travel industry and we are very proud to have been voted for by so many readers of the respected luxury travel magazine, who specifically recognise our first-hand knowledge of destinations.

Elegant Resorts is again proud to accept another award ‘Best Rising Star Award’ for doubling its business to The Oberoi Mauritius. The award was presented by Dhiren Periera, General Manager of the resort to Senior Product Manager for the Indian Ocean, Tara Taylor in June 2014.

Small is most definitely beautiful at this intimate boutique-style hideaway on the north west coast of Mauritius. Introducing a distinctive touch of Asia to the inherent allure of its twenty-acre setting, including a six-hundred metre swathe of white sand, The Oberoi is ideally suited to honeymooners and couples who simply wish to get away and recharge.

Elegant Resorts is proud to have been presented with yet another award from Half Moon, A RockResort, Jamaica for ‘Top Producing Partner 2014’.

Set on Jamaica’s north coast, the colonial-style Half Moon has been welcoming distinguished guests for over sixty years. All were attracted, no doubt, by its palm-fringed crescent beaches, tranquil setting and timeless elegance.

Ultra Travel 100 Awards 2014 Voted by The Telegraph Readers - Runner Up - Best Luxury Tour Operator 2014

Elegant Resorts is proud to confirm that it was runner-up for Best Luxury Tour Operator at the Ultra Travel 100 Awards 2014.

The awards recognise the very best performing luxury travel companies, hotels, airlines, cruise companies, spas and destinations as judged by Daily Telegraph readers. The ceremony took place at The Dorchester in May 2014 and was presented by Gethin Jones, Ronan Keating, Charlotte Jackson, Charlotte Hawkins and Greg Rutherford.

Rosewood Jumby Bay, Antigua – Platinum Sales Achievement Award UK 2013

Elegant Resorts is honoured to receive the Platinum Sales Achievement Award UK 2013 for achieving No. 1 sales at Rosewood Jumby Bay in 2013.

Set on a private three-hundred-acre island just two miles off the coast of Antigua, Rosewood Jumby Bay represents a back-to-nature experience, and is a firm favourite with our discerning clients.

Elegant Resorts is once again delighted to accept the Gold Achievement 2013 award from Virgin Atlantic Airways. The award is in recognition of the continued sales and partnership between Elegant Resorts and Virgin Atlantic Airways.

The Times Travel Awards – Runner-up Best Luxury Tour Operator

Elegant Resorts is delighted to announce it has come runner-up for the category of ‘Best Luxury Tour Operator 2013’ at the inaugural Times Travel Awards 2013.

Held in Malta last weekend, this is the first year The Times has joined forces with The Sunday Times and The Sunday Times Travel Magazine to present the 2013 Travel Awards, which attracted a stellar list of attendees from across the travel industry.

Ultra Travel 100 Awards 2013 Voted by The Telegraph Readers Best Small Luxury Tour Operator 2013

Elegant Resorts is celebrating after being honoured with the prestigious accolade of Best Small Luxury Tour Operator at the Ultra Travel 100 Awards 2013.

The award, presented to Managing Director Michelle Sephton by Presenters Eammon Holmes and Charlotte Hawkins, recognises the very best performing luxury travel companies, hotels, airlines, cruise companies, spas and destinations as judged by Daily Telegraph readers. The ceremony took place at The Dorchester in May 2013.