Airspace restrictions and closures remain significant across the region, although the UAE has opened some tightly controlled routing corridors from Dubai and Abu Dhabi, allowing for a very limited number of flights to leave the area.
We are advising that you follow the latest
FCDO guidance and monitor your flight status closely. Our specialist teams continue to conduct welfare checks to provide support and assistance where needed. The UK government is also requesting that British nationals currently in affected areas, register their presence in those locations. You can do so using the links below:
We would urge all customers in resort to ensure you have your airline app downloaded onto your smartphone with notifications enabled in the case that your airline may communicate with you directly.
We kindly ask that you regularly check your airline's 'Manage My Booking' portal for the most up-to-date flight information. Our teams are proactively prioritising these bookings and will be in contact where travel plans are impacted if we haven't done so already.
For passengers due to travel between today and Monday 16th March only, either departing from the UK to travel to or through the Middle East, please call the Elegant Resorts team on +44 (0) 1244 897 000
Where bookings are affected, we will reach out to you directly to discuss the next steps. Currently, no action is required unless you are contacted by our team. We kindly ask for your patience as we continue to work through this evolving situation, which we are keeping under constant, real-time review.
As always, we remain committed to supporting you and will continue to keep you updates as soon as further information becomes available.