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As masters of luxury travel since 1988, our purpose is to be the first and only place for personalised luxury travel experiences. But more than that, we want to be a force for good; to be a place where people love to work whilst promoting responsible travel.


True pioneers in the industry, we were the first specialist tour operator of our kind when we emerged back in 1988, and it is our mission to continue to evolve and be the best option for luxury travel. We’re committed to delivering the highest quality of service and added value every time. That means creating amazing experiences to enrich our client's lives and provide memories that last a lifetime.

Becoming the best also means striving to enrich the lives of our staff whilst having a positive impact on both local and international communities. Our goal is to build a strong and rewarding community and help protect our planet for future generations.

our vision

Sustainability Statement

When creating impactful experiences and memories that last a lifetime for our clients, we also have a responsibility to minimise our impact on the planet. A responsibility to ensure that the ability to explore and experience the world persists.

Travel doesn’t just broaden your horizons or give you that well-deserved break - global tourism brings enormous economic and employment value. By providing tourism income to many countries around the world, we support the communities and their environment. Closer to home, we are committed to operating as a sustainable business, building and supporting a network of philanthropic partnerships, and investing in our staff.

Working with our supplier partners

As part of our sustainability commitment, we will influence the supplier chain to drive the highest responsible tourism practices - working with our partners on ways to protect our precious planet while respecting the communities we visit.


Providing a helping hand

We want to make a difference by supporting charities as well as the people living and working in our clients’ travel destinations. We believe that responsible tourism can enhance the quality of life for local populations - economically, environmentally and through the promotion of the culture and products of the local area. But more than this, we work directly with charities around the world to raise awareness and leave a positive impact.


Our company commitment to sustainability

As a business, we have developed clear sustainability goals through a focus on the four pillars of People, Planet, Philanthropy and Wildlife. Our team of CSR Ambassadors lead our business in its responsible travel journey and help with the delivery of our goals.

Our sustainability policy embraces a commitment to long-term thinking and action, with our pillars being the essential part of Elegant Resorts’ beliefs and foundations. We operate within the framework of the United Nations Sustainable Development Goals and will report on our progress, annually. We offset carbon emissions generated by our business travel and aim to be a carbon-neutral company by 2025.

Our company commitment to sustainability

Our Values and How We Operate



We drive excellence in everything we do to be the best in class, creating luxurious experiences and the best personal service



We challenge ourselves to excel and surpass all expectations, fuelled by our shared passion



We find new ways to inspire positive change and challenge the status quo



We are committed to working responsibly as a team, and doing our  bit to make our planet greener and our futures brighter

Feefo Platinum Service Award 2024

We are proud to have been awarded the Feefo Platinum Service Award in 2024. This independent seal of excellence recognises businesses for delivering exceptional experiences, as rated by real customers.

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Elegant Resorts launches sustainability feature to turn client feedback into forests.

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