Each spacious and luxurious suite features a contemporary décor with Mexican accents, designed to complement the view, whether that’s looking out to the ocean or into the jungle.
Ambassador Suites
Amenities include a 42" plasma-screen television with digital cable and pay-per-view movies, CD/DVD/MP3 player, multi-line phone, high-speed wireless internet (charges apply), a safe, mini-bar, coffee-maker, hairdryer, bathrobes and slippers and deluxe bath products.
Exclusive Grand Class Suites
Amenities include cable/satellite 42" plasma-screen television, premium channels and pay-per-view movies, private line/wireless touch-screen telephones, DVD/CD/MP3 player, high-speed wireless internet (charges apply), fully stocked mini-bar, Nespresso coffee machine, a safe, hairdryer, bathrobes and slippers and L'Occitane bath products.
Zen Grand Natural Suites
Amenities include cable/satellite 42" plasma-screen television with digital cable, private line/wireless touch-screen telephones, DVD/CD/MP3 player, high-speed wireless internet (charges apply), fully stocked mini-bar, Nespresso coffee machine, a safe, hairdryer, bathrobes and slippers, iron and ironing board, umbrella and L'Occitane bath products.
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Ambassador Suites :
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- Rooms: 195
- Size: 1,200ft²
- Room View: Ocean views
- Facilities: These family-orientated suites are arranged around the main infinity-edge swimming pool, close to the Ambassador Kids Club and gym. Each suite features a bedroom, sitting area and a spacious bathroom with Jacuzzi. Suites with plunge pools are available on request.
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Grand Class Suites:
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- Rooms: 90
- Size: 1,300ft²
- Room View: Ocean views
- Facilities: These oceanfront suites are located in an area of the resort designed for optimum privacy. Featuring spacious lounges, spa-like bathrooms with rain showers, Jacuzzis and space for a massage table, the suites also come with private terraces and plunge pools.
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Zen Grand Natural Suites:
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- Size: 1,184ft²
- Room View: Jungle views
- Facilities: These lovely, family-friendly guest suites are set in the Riviera Maya jungle, providing peaceful, romantic accommodation for those who wish to surround themselves with nature. Some suites have a king-size bed, while others have two queen-size beds, which is perfect for families. Each suite has a furnished private terrace, seating area, a mini-bar, Nespresso coffee-maker and a range of the latest technology, including an MP3 player and wi-fi. Pool King Suites boast the addition of private plunge pools, while the more spacious Presidential Suite offers plenty of privacy, an outdoor garden, two spa bathrooms (one with a jacuzzi), a king-size bed and two queen-size beds, a living room and a dining area that seats up to eight guests. In addition, guests staying in the Presidential Suite benefit from a host of services, including a private maid, private butler and one 50-minute spa massage per day.
In addition to the eight restaurants, there are several swim-up bars adjacent to the swimming pools, which are perfect for a reviving cocktail or two throughout the day.
Piaf:expand_more
- Cuisine: French cuisine
- Setting: Situated in the Grand Class section of the resort, Pilaf welcomes children over 12 years old into its stunning settings, which features Swarovski crystal curtains and carefully designed lighting to create a romantic ambience. Named in honour of Edith Piaf, the restaurant’s rouge and noir tones will transport you back to the Paris of the 1940s.
- Dress Code: No shorts, sleeveless t-shirts, trainers or sandals
- Children's Menu: No
- Vegetarian Option: Yes
- Reservation Required: Yes
Sen Lin:expand_more
- Cuisine: Asian cuisine
- Setting: A family-friendly restaurant located in the Zen Grand area, Sen Lin will take your tastebuds on a spciy culinary journey, during which time you’ll experience cuisine from China, Japan, Korea, Vietnam, Malaysia, Cambodia and Thailand, to the accompaniment of live music.
- Dress Code: No shorts, sleeveless t-shirts, trainers or sandals
- Children's Menu: No
- Vegetarian Option: Yes
- Reservation Required: Yes
Frida:expand_more
- Cuisine: Mexican fine dining cuisine
- Setting: A family-friendly restaurant situated in the Ambassador area, Frida celebrates the legacy of the famous Mexican painter, Frida Kahlo. Each dish is a gourmet masterpiece, reflective of Mexico’s rich culinary heritage with a modern twist.
- Dress Code: No shorts, sleeveless t-shirts, trainers or sandals
- Children's Menu: Yes
- Vegetarian Option: Yes
- Reservation Required: No
Cocina de Autor:expand_more
- Cuisine: Basque-inspired cuisine
- Setting: Amidst the sparkling interiors of this contemporary styled restaurant, diners enjoy a host of newly flavoured dished created from traditional Mexican ingredients, using modern techniques.
- Dress Code: No shorts, sleeveless t-shirts, trainers or sandals
- Children's Menu: No
- Vegetarian Option: Yes
- Reservation Required: No
Lucca:expand_more
- Cuisine: Italian-Mediterranean dishes
- Setting: Located in the Zen Grand area, this family-friendly, air-conditioned restaurant offers scrumptious seafood, gourmet meats and homemade pasta dishes.
- Dress Code: Resort casual
- Children's Menu: Yes
- Vegetarian Option: Yes
- Reservation Required: Yes
Azul:expand_more
- Cuisine: International dishes
- Setting: Located in the Ambassador area, this lovely airy restaurant, set beneath a thatched canopy overlooking the beautiful beach, offers a convivial, relaxed setting in which to enjoy an international buffet of traditional cuisine from around the world.
- Dress Code: Resort casual
- Children's Menu: No
- Vegetarian Option: Yes
- Reservation Required: No
Bistro:expand_more
- Cuisine: French cuisine
- Setting: Situated in the Grand Class area, Bistro’s serene al fresco setting, overlooking the glittering pool, perfectly complements its French-inspired dishes and local favourites.
- Dress Code: No shorts, sleeveless t-shirts, trainers or sandals
- Children's Menu: No
- Vegetarian Option: No
- Reservation Required: No
Chaká:expand_more
- Cuisine: International cuisine
- Setting: Located in the Riviera Maya jungle section, Chaka is an open-air restaurant featuring its own luxuriant foliage of mangroves and Chaka trees. Open seasonly, the restaurant specialises in coffees, wines and mouthwatering desserts and entrees.
- Dress Code: Resort casual
- Children's Menu: No
- Vegetarian Option: No
- Reservation Required: Yes
Family
The hotel's kids' club provides a safe and friendly space for children aged 5 to 12 years to make new friends whilst learning through fun activities, including storytelling and board games. There's also chance to learn how to make piñatas and kites, handbags and jewellery, as well as a video area featuring Xbox and Wii consoles. For ultra-cool teens aged 13 to 18 years old, Teen's Club features a circular bar, serving non-alcoholic beverages, a pool table and board games, as well as an Xbox Kinect. An advanced technology sound system plays all the latest music, whilst budding singers can sing their heart out on the karaoke machine.
Luxury Beach
Riviera Maya offers visitors some of Mexico's best tropical beaches, with clear waters and perfectly white sands. The pristine beach is the perfect place to relax throughout the day and also provides plenty of non-motorised watersports for those seeking adventure. Get involved in kayaking, sailing, swimming or fishing and make the most of the turquoise waters. Also, take advantage of the beach concierge service and feel as though you really are living the life of luxury.
Spa & Wellness
Your journey to nirvana starts here. Forty private spa suites, appointed with beautiful native artwork, aromatic essences, flowers, candles and hot smooth stones, feature alongside an incomparable menu of treatments including massage therapies, body wraps and facials designed for men, women and couples. Don't miss out on the Riviera Maya Water Journey - a revolutionary hydrotherapy circuit that includes a clay room, ice room and experience pool to revive and invigorate.
Culture & History
Riviera Maya is rich in culture and places to visit that will provide you with a never-seen-before experience. For those seeking a taste of history, the ancient Mayan ruins of Tulum - once a seaport trading mainly in turquoise and Jade - are only fifty minutes away from the hotel. If you're looking to keep in touch with nature, Sian Ka'an is a biosphere reserve that provides visitors with chance to visit several ancient ruins and view a variety of animals in their natural habitats, all whilst protecting the surrounding ecosystems.
Romance
Grand Velas Riviera Maya provides an ideal backdrop for a romantic escape. Those wishing to relax can enjoy a couple's massage in the tranquil, beachfront surroundings, while evenings can also be enjoyed as a couple as you can dine together on an open terrace with the sounds of the Caribbean Sea never too far away. Those wishing to continue their evening can visit the hotel's Koi Bar, which is synonymous with elegance and provides the perfect late-night ambience.
Scuba Diving
Ranking amongst some of the top scuba-diving destinations in the world, Riviera Maya has marine parks in Cozumel and Playa del Carmen that are home to a vast variety of marine life. Immerse yourself into cenotes, underground caves and fresh water rivers that provide a truly memorable diving experience.
Weddings
There can be no finer backdrop to your wedding than the pristine beaches, deep-green tropical jungle and azure Caribbean waters of Grand Velas Riviera Maya. Professional wedding coordinators are on hand to help you style and design your special day, whether it's a chic garden reception or a lavish ballroom affair with wow factors such as live music, performers or beach lounge areas and gourmet catering.