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Elegant Traveller

Who Is Elegant Resorts & What is a Travel Designer?

schedule2 Minute Read

12-Dec-2025 Mark Martin

Who Is Elegant Resorts & What is a Travel Designer?

Learn everything you need to know about Elegant Resorts & the luxury tailor made holiday packages we have been creating since 1988.

Creating the perfect luxury holiday is an art-one that blends inspiration, meticulous planning and genuine first-hand experience. For travellers searching for truly bespoke itineraries, the process can quickly become overwhelming. Researching the right destination, comparing flight options, arranging seamless transfers, choosing hotels that match your style and ensuring that every experience aligns with your tastes is both time-consuming and complex.
Elegant Resorts exists to remove that complexity. Since 1988, we have been curating exceptional tailor-made holidays for discerning travellers, using the deep, first-hand destination knowledge of our Travel Designers to craft perfectly personalised journeys. Our specialists go far beyond simply booking a holiday; they use their own travel experience, global connections and expert understanding of our destinations to design luxury itineraries that are as unique as the individuals who travel with us.
Because building a one-of-a-kind holiday begins with truly understanding who you are, we believe it's only right that you get to know us too. Below, we answer the questions we're asked most often about Elegant Resorts, our ethos and the role of our expert Travel Designers.

What Does Elegant Resorts Do?

ER

Elegant Resorts is a luxury travel company specialising in tailor-made holiday packages designed exclusively around the personal needs, desires and expectations of our clients. For more than three decades, we have been recognised as pioneers within the world of high-end travel. From the moment we were established in 1988, our ethos has remained the same: to combine the first-hand knowledge of our global specialists with exceptional customer care to create bespoke travel experiences that go beyond anything available elsewhere. Every itinerary is carefully crafted by a dedicated Travel Designer whose deep understanding of the destination allows them to recommend only the finest hotels, authentic experiences and trusted local partners. Our mission is simple, to create luxury holidays that reflect the aspirations of every traveller who chooses Elegant Resorts.

What is a Travel Designer?

ER

A Travel Designer is a luxury travel expert who uses their personal, first-hand experience of destinations and resorts to build fully bespoke holiday itineraries for our clients. At Elegant Resorts, our Travel Designers are far more than travel agents. They are specialists who have stayed in the hotels they recommend, explored the regions they design itineraries for and established personal relationships with on-the-ground partners. This level of insight means they can offer guidance that is genuinely tailored, time-saving and deeply informed. Because we handle everything from researching the best hotels and restaurants to arranging special experiences and understanding local culture, our clients enjoy the confidence of knowing their holiday is crafted by someone who truly knows the destination inside out. And with every booking, your Travel Designer becomes even more familiar with your preferences, ensuring each future holiday feels even more personal.

How Do You Build a Bespoke Holiday Itinerary?

ER

Bespoke travel begins with conversation. Once we understand your travel style, your interests and the type of holiday you want to create, your dedicated Travel Designer will begin shaping a fully personalised itinerary. You'll be matched with an expert who knows your chosen destination in exceptional detail. They will use their first-hand experience, trusted contacts and insider knowledge to source the finest accommodation, curate meaningful excursions and recommend the restaurants and attractions that best complement your preferences. No two Elegant Resorts itineraries are the same, every journey is crafted to feel entirely yours.

Who Owns Elegant Resorts?

ER

Elegant Resorts is part of the Portman Travel Group, a collective of specialist travel brands including IfOnly, Destination Sport and Clarity Business Travel. Being part of this group allows us to share knowledge, experience and industry connections, ensuring our clients benefit from a depth of expertise unmatched elsewhere in the luxury travel market. Our leadership team consists of seasoned travel professionals with extensive first-hand experience of the destinations within our portfolio. By combining our expertise and longstanding relationships with partners worldwide, we ensure that every tailor-made holiday meets the highest standards of quality and service.

What is Elegant Resorts Address?

ER

Elegant Resorts is headquartered in Chester, England, within the Chester Business Park. Our registered address for all correspondence, enquiries and payments is: Elegant House Sandpiper Way Chester Business Park Chester CH4 9QE In addition to our UK headquarters, we also maintain international offices in Barbados, Antigua and Mauritius. Our overseas concierge teams offer in-destination support and personalised recommendations, using their first-hand regional knowledge to enhance your holiday experience.

How Can I Contact Elegant Resorts?

ER

You can reach our UK headquarters by calling 01244 897 505 or emailing [email protected]. Our team will be delighted to assist with new enquiries, existing bookings or any travel advice you may require.

Who is the Best Holiday Company to Book With?

ER

We firmly believe that Elegant Resorts stands out as one of the best luxury holiday companies to book with. Our experienced Travel Designers, our first-hand destination expertise and the meticulous attention to detail across every aspect of our service position us perfectly to create exceptional, tailor-made holiday packages. Whether you're looking for a relaxing beach retreat, a safari adventure, a cultural journey or a multi-destination luxury escape, our team ensures a level of service, care and creativity that sets us apart.

Where Can I See Your Latest Luxury Holiday Reviews?

ER

We collect independent customer reviews through Feefo and are proud to hold the Feefo Platinum Service Award for 2025. Platinum status is awarded only to travel companies that have achieved three consecutive years of Gold customer service, and we have now maintained our Platinum rating for five years. This recognition reflects our commitment to providing an exceptional customer experience throughout the entire holiday journey, from the first conversation with your Travel Designer to your return home.

Is there an Elegant Resorts App Available?

ER

Yes. The Elegant Resorts Travel App is available to all clients after booking. More than an itinerary planner, the app provides offline destination guides, real-time flight updates, a secure travel wallet for important documents and 24-hour emergency contact details. It's an essential companion for every tailor-made holiday, offering the convenience and reassurance you need to travel confidently and seamlessly.

Can I Buy Elegant Resort Vouchers?

ER

Absolutely. Elegant Resorts vouchers can be purchased for any value and used toward the cost of any luxury holiday. They are especially popular as wedding gifts and are frequently used to contribute toward tailor-made honeymoons designed by our Travel Designers.

Do You Really Need Travel Insurance For Every Holiday?

ER

Yes. Travel insurance is mandatory when booking with Elegant Resorts, and we strongly recommend ensuring that your policy covers all activities included in your tailor-made itinerary. If you plan to take part in activities such as scuba diving, sailing or water sports, it is important to confirm that your chosen insurer provides the appropriate cover for your holiday plans.

Mark Martin

Mark Martin

SEO Consultant

An experienced marketing professional who has been fortunate enough to work in the travel industry since 2010. Over this time I've developed an increasing thirst for travel, particularly to holiday destinations which allow me to indulge my love of motorsport.

Feeling Inspired?

To book your next luxury holiday, please call our Luxury Travel Specialists on 01244 897 578