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Elegant Promise

When travel came in a halt in early 2020, we were truly devastated. Throughout our company's history, and throughout the pandemic, we have been solely focused on putting our clients at the heart of everything we do. So now, as we look to find the safest and most secure way for you to travel again, we've been working harder than ever.
With this in mind, we're delighted to bring you the ELEGANT PROMISE: a brand new set of flexible terms that take the worry away from booking your next trip. From family holidays to heavenly honeymoons; whatever you're planning for late 2020, 2021 or beyond, these meaningful guarantees will ensure your holiday is adaptable where required, and your money is protected for peace of mind.

Elegant Promise

Flexible, Adaptable, Protected

Low deposits - Pay only 10% of the total cost when booking your next luxury holiday
Rightful Refunds - Receive a full refund if you cancel your booking more than 30 days before departure*
No Amendment Fees - Incur no extra charges if decide to postpone or change your holiday up to 14 days prior to departure*
Price Match Pledge - If you do decide to postpone, we will endeavour to honour your accommodation price for the following year*
Late Balance Payments - Your final balance can be paid up to 4 weeks before travel - we can negotiate final payments just 14 days before departure with selected partners


You're In Safe Hands...

Averaging 15 years' experience in the industry, every Luxury Travel Specialist is passionate about personally designing holidays that are once-in-a-lifetime, every time. They're keeping up-to-date on the latest FCDO and Government guidance and are working hard to discover the best destinations for every client. Having travelled the globe themselves, they also hold the key to countless exclusive insights - from little-known local restaurants hidden in usually unexplored streets, to the secret suites boasting endlessly inspiring ocean views. See below just some of the heartwarming client feedback we have recently received...

"I just wanted to say a huge thank you to everyone involved in making our recent trip to Portugal happen. In the strangest of times, it would have been so easy for you to just cancel our holiday and rebook for next year, but you were all incredibly helpful when we made the decision to still travel. You were always honest with your advice and opinions but ultimately let us make our own decision which you then supported fully."
- Mrs Vaughan, travelled to Portugal in August 2020
Pine Cliffs, a Luxury Collection Resort
Pine Cliffs, a Luxury Collection Resort
"I had a truly amazing time away knowing that I had Elegant Resorts sorting all the finer details for me in unusual times - from flights and transfers, to secret birthday celebrations and spa appointments. Great service, great peace of mind!"
- Mrs Green, travelled to Crete in August 2020
Daios Cove Luxury Resort & Villas
Daios Cove Luxury Resort & Villas
We understand there is still a long way to go until we see some normality, but as the world reopens and travel resumes, we want to create valuable luxury experiences that encapsulate the new standards of health, safety and security that we understand are of the utmost importance. So, we'll be keeping on the pulse of constantly changing FCDO advice. To find out the latest information, you can visit the FCDO Travel Advice website by clicking here.
*Terms and Conditions
Any non-refundable elements of your trip will be communicated at the point of booking. Accommodation prices are subject to change. We will also be happy to explain the terms and conditions surrounding elements that may be more difficult reclaim or non-transferable e.g. low cost airline fares and high season deposits