Website terms and conditions of use

This web site, including any subsite accessible through the home page (referred to collectively below as ‘the Site’) is published and maintained by Elegant Resorts Ltd. When you access, browse or use the Site you accept, without limitation or qualification, the terms and conditions set out below and any additional terms and conditions of use set out in any subsite.

1. Copyright
Copyright or similar rights in all design, text, graphics, the selection and arrangement thereof, and all software compilations, underlying source code, software and all other material on the Site is owned by Elegant Resorts Ltd or their content or technology providers. ALL RIGHTS RESERVED.
Use of the materials on the Site, including reproduction, distribution or modification without the prior written permission of Elegant Resorts Ltd is prohibited.

2. Use of the Web site
You acknowledge that your use of the Site and submittal of an enquiry form does not constitute a contract or other agreement between you and Elegant Resorts Ltd and that the Site only provides a location for Elegant Resorts Ltd to advertise their products and services.

3. Browse at your own risk
Please note that you access and use the Site at your own risk. Elegant Resorts are not responsible for any type of loss or damage which you may sustain as a result of accessing and using the Site. Elegant Resorts assumes no responsibility for the contents of any other websites to which the Site has links and if you access any such linked websites you do so at your own risk. The Site is accessed via the world-wide web (“WWW”) which is independent of Elegant Resorts. Your use of the WWW is at your own risk and subject to all applicable national and international laws and regulations. Elegant Resorts has no responsibility for any information or services obtained by you on the WWW. Elegant Resorts reserved the right to modify, supplement, move or delete portions of or add to the Site at any time with or without notice.

4. Disclaimer
All information concerning the hotels and resorts used by Elegant Resorts is continually checked to ensure that the information provided on the Site is correct. Every effort has been made to ensure the accuracy of descriptions and information. However, we are not always able to control all the components of the holiday arrangements and it is possible that an advertised facility may be withdrawn or changed due to weather conditions, lack of demand or for hotel maintenance, renovation etc.

5. Data Protection
Should you order a brochure via the Site, submit an enquiry form or call me request form Elegant Resorts will hold the information collected, and may use it to inform you of offers in the future or to send you brochures. Because your privacy is important to us, we do not disclose your details or information given to Elegant Resorts to any third party. If you do not wish to receive such approaches in the future, please contact Elegant Resorts on 01244 897000 or email websitecomments@elegantresorts.co.uk
We take full responsibility for ensuring that proper security measures are in place to protect your information. When you book a holiday with Elegant Resorts your information must be passed on to the relevant suppliers of your travel arrangements such as airlines, hotels, transport companies etc. The information may also be provided to security or credit checking companies, public authorities such as customs/immigration if required by them, or as required by law. You may find copies of our Booking Conditions within an Elegant Resorts brochure or you may request a copy from us.
Additionally, where your holiday is outside the European Economic Area (EEA), controls on data protection in your destination may not be as strong as the legal requirements in this country. We will not however, pass any information onto any person not responsible for part of your travel arrangements. This applies to any sensitive information that you give to us such as details of any disabilities, dietary or religious requirements. (If we cannot pass this information to the relevant suppliers, whether in the EEA or not, we cannot provide your booking. In making this booking, you consent to this information being passed on to the relevant persons.)
Please note that where information is also held by your ABTA Travel Agent, this is subject to your ABTA Travel Agents own data protection policy.
You are entitled to a copy of your information held by us. If you would like to see this please contact Data Protection Controller at Elegant Resorts. We may make a small charge for providing this to you.

6. Security
All information will be kept as confidential and as secure as possible through the use of Elegant Resorts’ secure sever software. This means that the information can only be exchanged between you, Elegant Resorts and any third party to whom Elegant Resorts decides to transfer the information to for the purposes detailed above.

7. Use of cookies
Elegant Resorts may use cookie technology to collect data from the visits a person has made to parts of the Site. Cookies are small pieces of information that are stored in a designated file on your computer. This information allows Elegant Resorts to know what pages are of interest to users and what pages may be of less interest. If you do not want information collected through the use of cookies, there is a simple procedure in most browsers that allows you to deny or accept the cookie feature.

8. Governing Law and general provisions
The Site and these terms and conditions will be governed by English and Welsh Law. The English and Welsh courts will have exclusive jurisdiction over any disputed arising in relation thereto. If any part of these terms and conditions is found void and unenforceable, it will not affect the validity of the balance of these terms and conditions, which shall remain valid and enforceable.

9. Navigating this website
To navigate through this website once you have gone beyond the homepage, please use the menu at the bottom of the page

10. Accessibility
Elegant Resorts Limited ("Elegant Resorts") takes our responsibility for making accessible web content seriously. Elegant Resorts is committed to developing website services that promote accessibility for people with disabilities and meet current accessibility standards.
Elegant Resorts is actively engaged in the ongoing process of testing our website for compliance with current accessibility standards.
At Elegant Resorts we are working hard to provide access to services and information that are helpful to all our customers. Many Internet users with disabilities find web sites difficult to use simply because of the way they are designed. This website has been designed to be as accessible as possible and to be compatible with the types of adaptive technology used by people with disabilities, including screen readers.
On this website you can control the size of the text, the colours and the stylesheets, dependant upon the functionality of your browser.

11. Font sizes
You may change the font size of this document to your preference through your browser by doing the following:-
In Internet Explorer, select View, then Text Size, and then your preferred size; or if you are using an alternative browser, please refer to the specific browser instructions.

12. Stylesheets
You may import your own stylesheet into this website by doing the following:-.
In Internet Explorer select tools, then Internet Options, and then accessibility. Next click on any or all of three checkboxes to ignore colours, font styles or font sizes. In the same window you can change your stylesheet by clicking the checkbox that says, 'format document using my stylesheet' then simply browse to your stylesheet and click ok;
In Netscape select Edit, then Preferences, and then Appearance. You will then be given the choice to specify your own colours and fonts; or If you are using an alternative browser, please refer to the specific

13. Feedback
We have tested this website thoroughly and are always keen to improve our accessibility tools. We would like to know if you have found this website accessible or if you have had any problems. Please email websitecomments@elegantresorts.co.uk with any queries or comments or call 01244 897000.

14. Our Address
Elegant Resorts
The Old Palace
Chester
CH1 1RB


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