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Enhanced security measures for British Airways flights

Enhanced security measures for British Airways flights

Enhanced security measures for British Airways flights

By Elegant Resorts Travel Experts

Posted: 09 July 2014

This information includes information about electronics purchases made in duty free, and what can happen to items that customers leave behind where they are not able to power up a device during security checks.

British Airways earlier advice, of ensuring that all electronic devices are fully charged before leaving home and before return journeys and having them turned on at security screening and boarding, still stands.

QUESTIONS & ANSWERS
What electronic devices are covered by this change of security regulations?
All electronic devices and mains powered electrical items such as tablets, telephones, e-books, laptops are included in these additional searches. If the security teams ask you to remove the item from its case or turn the device on you will be required to do so. The UK Department for Transport has issued the following guidelines https://www.gov.uk/hand-luggage-restrictions/electronic-devices-and-electrical-items.

What happens if I don't have any power left in my electronic device?
Please do all you can to ensure that any electronic device you have is fully powered before you arrive at the airport. There will be very limited facilities at airports to charge electronic items. If, when requested, you are unable to power up your electronic device, then it cannot be placed in your hand or hold luggage and will not travel on the flight. We have in place a range of options if customers are not able to comply, when requested, with the new UK and US Government regulations.
Customers can choose one of the following:
- Customers can ask to be rebooked on to a later service. If you wish to carry on the item as part of you hand luggage, you will need to ensure that the device can be charged ahead of your rebooked flight.
- Customers are able to leave the device behind and hand it to a member of British Airways' customer service team. You will be asked to complete a form and the item can be collected on your return or forwarded to an address of your choice.

I am transferring on a flight through London, what happens if my electronic device has run out of battery power by the time I arrive?
Please do all you can to ensure that any electronic device you have is fully powered before you arrive at the airport. There will be very limited facilities at airports to charge electronic items. If, when requested, you are unable to power up your electronic device, then it cannot be placed in your hand or hold luggage and will not travel on the flight. We have in place a range of options if customers are not able to comply, when requested, with the new UK and US Government regulations.
Customers can choose one of the following:
- Customers can ask to be rebooked on to a later service. If you wish to carry on the item as part of you hand luggage, you will need to ensure that the device can be charged ahead of your rebooked flight.
- Customers are able to leave the device behind and hand it to a member of British Airways' customer service team. You will be asked to complete a form and the item can be collected on your return or forwarded to an address of your choice.

Will all customers be subject to the additional security measures?
All customers must be prepared to have their electronic items searched and they must have sufficient power to be used.

I have just purchased a new electronic item from an airport shop, can I carry it on board if it has no power?
Customers must be prepared to demonstrate that the item has power. The item and its packaging may also be examined by security teams at the boarding gate. Please do all you can to ensure that any new electronic items you purchase at the airport have power before you reach the boarding gate.

Will there be extra charging points at the airport?
There will be some extra charging points, but customers need to ensure that their own devices have enough power at all times. Please do all you can to ensure that your electronic devices are fully powered before arriving at the airport.

Can I use my device on board?
Customers can use their devices on board. Our normal guidelines of using electronic devices in Flight Safe mode continue.

Can I use a mobile boarding pass as normal?
Yes, customers will still be able to use their mobile devices as boarding passes. Please ensure that any electronic devices, you have your mobile boarding pass on, have sufficient battery life and power before arriving at the airport.

About Elegant Resorts

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As the foremost British pioneer of luxury travel – and boasting an ever-increasing collection of prestigious accolades that celebrates this – Elegant Resorts is a tour operator with the expertise, knowledge and reputation to deliver only the very finest tailor-made luxury holidays to our clients, honed by almost thirty years of experience in this niche travel business.

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